Thanks, Elizabeth!
My question about "customer experience" was prompted by me hearing
about it here (if anyone's interested):
The Web Ahead #68: Customer Experience with Michael Verdi -
http://5by5.tv/webahead/68
Phil
On Wed, May 14, 2014 at 10:03 AM, Quigley, Elizabeth
<equigley(a)iq.harvard.edu> wrote:
Hi everyone,
Attached is a PDF of the slides from my Understanding User Experience &
Usability Tech Talk yesterday. Please let me know if you have any questions!
Elizabeth
Elizabeth Quigley
Usability Specialist
Institute for Quantitative Social Science
Harvard University
equigley(a)iq.harvard.edu
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Philip Durbin
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